Thank you for shopping at A2Zsports.shop. We value your satisfaction and want to ensure a smooth experience with our products. Please read the following policy carefully regarding refunds and returns:
30-Day Return Policy:
Our refund and returns policy lasts for 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange.
Eligibility for Return:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain types of goods are exempt from being returned, including perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
Non-Returnable Items:
Several items are non-returnable, including gift cards, downloadable software products, and some health and personal care items.
Proof of Purchase:
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial Refunds:
Partial refunds may be granted under certain circumstances, such as items with obvious signs of use, opened media products, items not in their original condition, or returned beyond the 30-day window.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Late or Missing Refunds:
If you haven’t received a refund yet, please check your bank account and contact your credit card company or bank. If the issue persists, please contact us at info@a2zsports.shop.
Sale Items:
Only regular priced items may be refunded; sale items cannot be refunded.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item, please email us at info@a2zsports.shop.
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit upon return. If the item was not marked as a gift, a refund will be issued to the original purchaser.
Shipping Returns:
To return your product, please contact us at info@a2zsports.shop for instructions. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. For further assistance or inquiries related to refunds and returns, please contact us at info@a2zsports.shop.
