Last updated: 26-06-2025

Thank you for shopping with A2Z Sports. Below you will find important information about our shipping process, delivery times, and costs.

1. Processing Time:

  • All orders are processed within 1–3 business days after payment is received.
  • Orders are not processed or shipped on weekends or public holidays.
  • If we experience a high volume of orders, processing may take slightly longer.

2. Shipping Methods and Delivery Times:

We ship orders to the UK, Europe, North America, Australia, New Zealand, and other selected regions. Estimated delivery times:

  • United Kingdom: 2–5 business days
  • Europe: 5–10 business days
  • North America: 7–14 business days
  • Australia & New Zealand: 7–14 business days
  • Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, including customs delays and courier disruptions.

3. Shipping Costs:

  • Shipping costs are calculated at checkout based on the delivery address and order weight.
  • Free UK shipping may be available for orders over a specified amount, as indicated on our website.
  • International orders may be subject to additional customs fees or import duties, which are the responsibility of the customer.

4. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your parcel using the tracking link provided in your email.

5. Incorrect Addresses:

  • Please ensure your shipping address is complete and accurate before placing your order.
  • We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

6. Lost or Delayed Shipments:

  • If your order has not arrived within the estimated timeframe, please contact us.
  • We will work with the courier to locate your shipment and provide an update.

7. Delivery Confirmation:

  • Once your order is marked as delivered by the carrier, A2Z Sports is not responsible for lost or stolen packages.
  • If you are concerned about secure delivery, consider providing an address where someone can receive the parcel.

8. Contact Us:

If you have any questions about your shipment, please contact us:

📧 Email: info@a2zsports.shop

📞 WhatsApp: +44 7769 133234